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MRT Jakarta Berkolaborasi Optimalkan Layanan Digital Pelanggan pada Aplikasi MyMRTJ

MRT Jakarta Steps Up Its Digital Game for Passengers

PT MRT Jakarta and streaming giant Vidio officially joined forces on Thursday (5/21) to launch the "MAXRIDE Combo Vidio Platinum" subscription package, now available through the MyMRTJ app.

Our commitment to making public transport more accessible

This partnership marks a significant expansion of the MAXRIDE service, which has been gaining steam since its initial rollout in October 2024. Through this collaboration, MRT passengers can now enjoy a seamless experience, accessing both MRT travel credits and Vidio Platinum streaming services in one all-in-one bundle. Currently, the combo package is offered as a weekly (seven-day) subscription.

Business Development Director at PT MRT Jakarta, Farchad Mahfud stated that this collaboration is a strategic move to bolster the digital ecosystem within the MyMRTJ app.

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"We're upping the ante with the MAXRIDE subscription service as part of our commitment to making public transport more accessible while strengthening our digital footprint,” he expressed.

He added that PT MRT Jakarta is constantly evolving to stay customer-centric, ensuring that digital integration provides real added value. The purpose is to make accessing both transportation and digital entertainment easier than ever through a single, integrated platform.

Meanwhile, Vidio’s Managing Director, Hermawan Sutanto, noted that partnering with MRT Jakarta is key to broadening the reach of their digital services. By integrating with MyMRTJ, Vidio aims to cater specifically to those who are constantly on the move.

“We hope this synergy provides unmatched convenience for people with high mobility,” he remarked.

To date, the MyMRTJ app has amassed a user base of over 2.1 million people. The gradual rollout of new features and services is part of MRT Jakarta’s broader digital transformation, aimed at building a transit system that is integrated, accessible, and finely tuned to the needs of the public.

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