Education Service Complaint As Employee Reflection
Reported by Aldi Geri Lumban Tobing | Translated by Trias Risangayu
For the sake of improving education service and anticipate authority misuse, Education Sub-Department of North Jakarta Region I officially launched Report System and Public Information Service (SALIM).
We don’t know, we thought our performance is quite good, but if citizen don’t feel the same, it can be our reflection to keep up the good work
The launching was done at Budha Tzu Chi School, Pantai Indah Kapuk, North Jakarta, Thursday (4/23). If citizen found problem in North Jakarta region I they could report and giving the suggestion via short message service to 081283333678 or send an email to sudinpendidikanwillju.op15@gmail.com.
“Banners are installed in all schools, which contains the information about the program. Phone number is inserted to accommodate citizens’ report, suggest, or complaint,” said Head of North Jakarta Region I Education Sub-Department, Mustafa Kemal to beritajakarta.com, Sunday (4/26).
Kemal added that rank of North Jakarta Education Structure in region I can also give either information, or complaint through the system. Which aimed to reflects their performance.
“We don’t know, we thought our performance is quite good, but if citizen don’t feel the same, it can be our reflection to keep up the good work,” he disclosed.