Public Complaint Via Smart City App Directly Tackled
Reported by Devi Lusianawati | Translated by Trias Risangayu
About 15 categories of public aspirations via Smart City
'Qlue' application are filled with a lot of public complaints. Among them are
traffic congestion, trash, school condition and water channel.
Within a minute complaint will well delivered to Urban Village He, the SKPD/UKPD will immediately follow up it
Head of Smart City Sub-Division, City Communication,
Informatics and Public Relations Department, Syali Gestanon acknowledged that
those complaints that absorbed by Smart City will directly be followed up
through Regional Working Unit (SKPD/UKPD).
“Within a minute complaint will well delivered to Urban
Village He, the SKPD/UKPD will immediately follow up it,” he stressed,
Wednesday (9/16).
Besides that, another new application is data application.
Through this application, the resident can directly access SKPD/UKPD data.
“If the SKPD/UKPD wants to upload their data via
data.jakarta.go.id, just contact our department,” he stated.
