Residents Appreciate SPMB Post Service in North Jakarta
Reported by Anita Karyati | Translated by Rizky Mawardi
The North Jakarta Region I Education Sub-agency opens an Information and Consultation Service Post for the New Student Admissions System (SPMB) for the 2026/2027 Academic Year at SMKN 12 Jakarta, Kebon Bawang Urban Village, Tanjung Priok District.
the issue was immediately resolved
The existence of this post is considered effective in helping the public obtain information and at the same time resolving various obstacles during the registration process.
City Council Hopes the SPMB will Run SmoothlyOne of the parents of the student, Abdul Ghofur (52), a resident of Kampung Bahari, Tanjung Priok Urban Village, admitted that he deliberately came to the post to consult after experiencing technical problems when registering his daughter, Dela Septiana Nursari.
"My daughter initially couldn't get into school through the chosen pathway. After trying other pathways, the KJP data didn't appear in the system. After consulting here, the issue was immediately resolved. The service was excellent, the staff were friendly, and the information was very clear," he said, Wednesday (6/17).
Meanwhile, Head of the North Jakarta Region I Education Sub-agency, Rona Eveliner Sianipar, explained that the post functions as an integrated service center that provides comprehensive assistance to prospective students and parents.
The services provided include consultations on registration procedures, information on the requirements for each admission pathway, and handling of various technical problems that arise in the registration system.
"Since its opening on June 15, 2026, as of this afternoon, 201 residents have utilized the post's services. We want to ensure that everyone has access to accurate, easy-to-understand, and accessible information," she explained.
She added that to provide fast and integrated solutions, the SPMB Post also synergizes with the Population and Civil Registration (Dukcapil) Sub-agency through a one-stop service.
Dukcapil services are very helpful for residents who experience population data problems that could potentially hinder the registration process.
"To increase public convenience, we also implement a digital system and QR code scanning so that queues can run more orderly and regularly," she added.
In addition to in-person services, Rona continued, the North Jakarta Region I Education Sub-agency is also expanding access to consultations through digital channels. Residents experiencing distance constraints can take advantage of online consultations through the official Instagram account of the North Jakarta Region I Education Sub-agency.
"This service is expected to be able to realize an objective, transparent and accountable SPMB process, as well as provide convenience for the public in accessing educational services," she hoped.