Way to Go, Kid! Transjakarta Surprises Young Local Commuter in East Jakarta

PT Transportasi Jakarta (Transjakarta) paid a visit to a young loyal passenger, Qeeandra, who regularly rides its Mikrotrans feeder vans, in the Jalan Raya Kaja area of Kelapa Dua Wetan, Ciracas, East Jakarta.

Mikrotrans has been a huge help for our daughter's school travel

During the visit, Transjakarta expressed its appreciation for the young commuter's loyalty and presented her with an electronic money card to support her daily travel needs.

The elementary student relies on Mikrotrans for her daily school commute.

Transjakarta Shares Electric Bus Best Practices at Bangkok Climate Action Week 2026

Qeeandra’s parents and teachers thanked Transjakarta for the service, praising drivers for being friendly, quick, and attentive to student safety.

"Mikrotrans has been a huge help for our daughter's school travel. Thank you so much for Transjakarta's visit and special attention to Qeeandra. This visit is unforgettable and encourages her to keep using public transit," expressed Edi Pramono, her father, Sunday (10/11).

Transjakarta’s PR and CSR Head Ayu Wardhani noted that the story shows public transit is more than just getting commuters from A to B—it's about protecting every life along the way.

"We thank all of our loyal riders, no matter how young," she explained.

Beyond presenting the appreciation award, Transjakarta gathered feedback from the family and school to help improve future service.

She added that the operator will boost driver training to better support vulnerable passengers, including kids, seniors, and people with disabilities.

"We are always open to feedback and learning from our riders. Field stories like this are where our service upgrades begin," she added.

Notably, Mikrotrans is Transjakarta's microbus feeder network, serving residential neighborhoods across all five Jakarta boroughs. It is designed to provide essential first- and last-mile connections linking riders to main transit stations.