Jakarta Vice Governor wants complain and problem solving procedures for citizen to be more structured. Thus problems can be solved fast at urban village and sub-district levels.

We want public complaint service to be well structured

According to him, problems that can not be done by related side, can be submitted to city or provincial levels.

"We want public complaint service to be well structured. Since there are many problems that can be done at urban village and sub-district level," he said, Monday (11/20).

According to him, people appreciate new pattern which implemented for public complaint post at urban village level since Saturday (11/18).

"Of course we will evaluate this policy further," he closed.