Regional Heads Encouraged to Be Responsive in Following Up Citizens' Complaints
access_time September 24 2019 01:36 PM remove_red_eye 958
Reported by Adriana Megawati | Translated by
Reported by Adriana Megawati | Translated by
Jakarta Secretary, Saefullah encourages urban village and sub-district heads to work fast in following up all residents complaints since it is important to improve assessment of Jakarta Government performance in serving its citizens.
We want urban village and sub-district heads to be more responsive in serving citizens
"We want urban village and sub-district heads to be more responsive in serving citizens. Because citizens assess our performance through community satisfaction index," he mentioned at City Hall, Monday (9/23).
He explained, Jakarta Government always train all civil apparatuses in regions to improve community satisfaction index.
South Jakarta Mayor Appreciates Performances of Pasar Minggu Sub-district Apparatus"Thus we train urban village and sub-district heads thus they can be responsive and work fast in handling residents complaints," he asserted.
