LRT Jakarta Carla Services Continue to Be Optimized
Reported by Wuri Setyaningsih | Translated by Nugroho Adibrata
City-owned transportation company PT LRT Jakarta continues to the Care Center Layanan Sahabat (Carla) services as a communication medium company with customers. Since it is launched on March 2, many residents have accessed it, especially LRT commuters.
Most of those who access this service are via telephone and the rest are via electronic mail and social media
PT LRT Jakarta Corporate Secretary Division Head Bintang Kemal Hersanto said Carla was deemed successful in accommodating complaints, criticisms and suggestions from customers.
"Most of those who access this service are via telephone and the rest are via electronic mail and social media," he expressed, Wednesday (6/3).
Preventing COVID-19 Transmission, PT. LRT Tests Voice Command System in ElevatorsMost commuters questioned about the train schedule, train operations, job vacancies to the development of the Jakarta Phase II LRT project.
As for the information, people may access Carla via the telephone number at (021) 508 999 09 every Monday - Friday from 8 AM to 5 PM. As for national holidays or weekends, it can be accessible via email at carla@lrtjakarta.co.id, twitter @lrtjkt and instagram @lrtjkt.
Of course, this service has all kinds of the most updated information regarding LRT Jakarta.
