LRT Jakarta Carla Services Continue to Be Optimized

City-owned transportation company PT LRT Jakarta continues to the Care Center Layanan Sahabat (Carla) services as a communication medium company with customers. Since it is launched on March 2, many residents have accessed it, especially LRT commuters.

Most of those who access this service are via telephone and the rest are via electronic mail and social media

PT LRT Jakarta Corporate Secretary Division Head Bintang Kemal Hersanto said Carla was deemed successful in accommodating complaints, criticisms and suggestions from customers.

"Most of those who access this service are via telephone and the rest are via electronic mail and social media," he expressed, Wednesday (6/3).

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Most commuters questioned about the train schedule, train operations, job vacancies to the development of the Jakarta Phase II LRT project.

As for the information, people may access Carla via the telephone number at (021) 508 999 09 every Monday - Friday from 8 AM to 5 PM. As for national holidays or weekends, it can be accessible via email at carla@lrtjakarta.co.id, twitter @lrtjkt and instagram @lrtjkt.

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