ITCS System Improves Congestion Ranking in Jakarta

Jakarta Governor, Pramono Anung reviewed the Intelligent Traffic Control System (ITCS) at 64 intersections in Jakarta, at Jakarta Transportation Agency's UP SPPL Office, Central Jakarta, Wednesday (6/11).

Actually the system is quite good

During his visit, Pramono admitted that he was satisfied with the implementation of the ITCS system which has adopted Artificial Intelligence (AI) technology in managing Jakarta traffic.

"I got a satisfactory answer. Actually the system is quite good, but it still needs improvement," Pramono said.

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He added the number of intersections equipped with the ITCS system is currently still minimal. Of the 321 intersections in Jakarta, only 65 are equipped with this system.

For this reason, Pramono instructed Jakarta Transportation Agency to add the ITCS installation to meet the needs of traffic management in Jakarta.

The implementation of ITCS boosted Jakarta's ranking in the TomTom Traffic Index. Jakarta has now managed to rise to 90th in 2024 ftom being ranked 30th as the most congested city in the world in 2023.

However, Pramono highlighted several causes of congestion that still need to be resolved. One of the causes of congestion that often occurs is field work such as cable digging and water resource projects that are often not well organized.

Therefore, he requested that the works to be controlled, especially the long-term works. Jakarta Provincial Government will also cooperate with the relevant ministries so that the project dividers that are not continued to be opened immediately to prevent congestion.

Pramono also admitted that traffic jams are still a problem when there are activities or events such as state guest visits, post-floods, or accidents. However, he is optimistic that the traffic jam problem can be solved gradually with a clearer mapping.

Jakarta Transportation Agency Head, Syafrin Liputo stated his side has prepared 25 personnel for one shift to monitor the ITCS system. Call center officers are also prepared to handle complaints.

"Our call center is connected with CRM. It means the complaints must be handled fully within three hours," he stated.