The public complaint handling via Qlue is still a priority thing for the related unit. One of them is Jakarta Social Dept that has resolved public complaint up to 100 percent along November 2016.

That means, there is an increasing yet can completely be resolved

Section Head of Social Development and Implementation of Social Welfare, Jakarta Social Dept, Susy Dwi Harini disclosed, along November, his side had resolved 123 public complaints about displaced people and psychiatric problem. Whereas in October, there were 120 reports, but handled only about 115.

"That means, there is an increasing yet can completely be resolved," he said, Tuesday (12/6).

Along with 413 officers of P3S, his side resolved such report. Based on the response data, the P3S officer under East Jakarta Social Sub-dept is faster, because has responded to the report with the percentage of time speed reached 70 percent.

Then for the lowest percentage lies in North Jakarta Social Sub-dept with 38.46 percent and 40 percent in other units.

"And followed by South Jakarta Social Sub-dept with 48 percent, Central Jakarta Social Sub-dept 41.38 percent and West Jakarta Social Sub-dept 40.91 percent," he stated.