You don't have javascript enabled. Good luck with that.
Pencarian
Dinas PM dan PTSP Jadi Rujukan Pelayanan Publik
.
photo istimewa - Beritajakarta.id

PM and PTSP Agency Becomes Public Service Referrals

This value is proven to have made the PM and PTSP Agency as a place of learning for public service delivery in Indonesia

The Jakarta Investment and One-Stop Integrated Service (PM and PTSP) Agency has become a place of learning for various domestic and foreign service providers.

Jakarta PM and PTSP Agency Head Benni Aguscandra said there have been more than 241 working visits from the area to the Public Service Mall in the framework of best practice for central government agencies, local governments and partners from in and outside the country.

PTSP Services Goes To Mall in East Jakarta Gets Positive Response

"Starting from students, academics, media leaders, civil servants and National Association of Municipal Administrations (APEKSI). There are also from abroad such as local government officials of the United States, the Government of Malaysia, Yemen, Nepal to the business community from Singapore," he expressed, Tuesday (26/11).

He explained SETIA value which is an acronym, Solution, Empathy, Decisive, Innovative and Reliable is the key to Jakarta's success in providing excellent public services at 316 PTSP management unit service points.

"This value is proven to have made the PM and PTSP Agency as a place of learning for public service delivery in Indonesia," he explained.

The agency has managed to collect 16 awards within the last two years. It is a proud achievement of the city's performance, particularly in the field of investment and licensing and non-licensing services.

"The PANRB Ministry award last Friday is also added to the long list of achievements and appreciation for them (agency) over the past two years," he told.

He added the priority is not a trophy or a certificate, but rather the achievement of the best performance that gets recognition related to the actual service satisfaction that can really be felt by the citizens.

"Service satisfaction that can really be felt is the most important thing for us. According to Mr. Governor's direction, the point is the best performance and make a recognition from the citizens that they are grateful to live in Jakarta, that is the real appreciation for local government agencies," he closed.

Linked News
Popular News indeks
  1. Rano: Pancasila is the Big House for Indonesia's Diversity

    access_time02-06-2025 remove_red_eye526 personBudhi Firmansyah Surapati
  2. Friendly Countries' Ambassadors Participate in Famtrip to Seribu Islands

    access_time05-06-2025 remove_red_eye434 personAldi Geri Lumban Tobing
  3. Transjabodetabek Bogor–Blok M Route and Corridor 13 Extension Begin Operations

    access_time05-06-2025 remove_red_eye408 personDessy Suciati
  4. S. Jakarta Mayor: Idul Adha is a Moment to Enhance Compassion Among One Another

    access_time06-06-2025 remove_red_eye294 personTiyo Surya Sakti
  5. No Odd-Even Restrictions in Jakarta on June 6-9, 2025

    access_time03-06-2025 remove_red_eye277 personAldi Geri Lumban Tobing

Hitung Mundur 22 Juni 2027

00
Hari
00
Jam
00
Menit
00
Detik