Jakarta Public Service Mall Opens Online Registration to Limit Number of Applicants on the Location

During Large-scale Social Restrictions (PSBB) period, people tends to go to Jakarta Public Service Mall on Jalan HR. Rasuna Said, Setiabudi, South Jakarta to take care of their licensing documents. In order to avoid crowd, applicants are required to do online registration first.

All applicants should comply with health protocols

Jakarta Investment and One-stop Integrated Service (PMPTSP) Agency Head, Benni Aguscandra conveyed, online registration can be accessed through ptsp.jakarta.go.id/antrian which opened at 06:00 - 10:00 and 16:00 - 22:00 on weekdays.

"People who want to apply for license and non-license at PMPTSP Units in municipalities are also required to register on that web," he added, Monday (6/29).

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According to him, face-to-face service at Jakarta Public Service Mall has been available since June 15, 2020. The provided services include consultation with customer service officers and submitting request directly to ministries, institutions, local governments, BUMNs, and BUMDs.

"All applicants should comply with health protocols, including to maintain physical distance while accessing the public services," he mentioned.

Related to physical distancing regulation, his side only allowed maximum 50 percent of room capacity for face-to-face service.

 

There are several units in Public Service Mall that can give walk-in service without online registration in accordance with policies taken by Head Agency from related ministries/agency service units but still referring to the available capacity in the service room.

"For driver license (SIM) and vehicle registration certificate (STNK) services at Public Service Mall, applicants don't have to register online. However, they should comply with health protocols on the location," he asserted.

Before going to Jakarta Public Service Mall, his side suggested applicants to learn about the applicable regulations through ptsp.jakarta.go.id.

"We will ensure all personnel and applicants to comply with COVID-19 prevention protocols," he said.

For information, from June 15 to June 26, 2020, Jakarta Public Service Mall has served 5,032 applicants. Most of them accessed Polda Metro Jaya service with total 1,290 applicants.

Here are the list of number of applicants for other services at Jakarta Public Service Mall;

1. Population and Civil Registration: 1,087 applicants

2. BPRD and UPPRD Setiabudi: 752 applicants

3. Directorate General of Immigration: 242 applicants

4. Directorate General of Tax: 29 applicants

5. BPJS Healthcare: 54 applicants

6. BPJS Employment: 35 applicants

7. PT. PLN Persero: 12 applicants

8. Bank DKI limits up to 50 applicants per day

9. PMPTSP Agency for;

- License/non-license service (1st Floor of Public Service Mall): 731 applicants

- Direct consultation (2nd Floor of Public Service Mall): 300 applicants