Jakarta City Council Chairman, Khoirudin assessed that Perumda PAM Jaya's Healthy Water Card program is a form of concern for the residents to help them, the low-income people, in accessing clean water.

This cross-subsidy is good

"This is part of PAM Jaya's concern to assist residents," he said, Wednesday (1/8).

He appreciated the step taken by Perumda Pasar Jaya through this program. In order to get more residents enjoy the benefits of the program, Khoirudin hopes the program can be developed more and its scope can be expanded too.

"I appreciate PAM Jaya for their step providing Healthy Water Card program to certain eligible residents. This cross-subsidy is good," he added.

Khoirudin also suggested that the Perumda PAM Jaya's business profit can be used for residents need and its development.

As for information, the program is effectively implemented in January 2025 for one year with periodic evaluation. Special tariff and several other benefits are given for eligible customers.

Aside from getting affordable tariff, card holders will also get priority service if there is a water supply disruption. The service namely free water delivery by PAM Jaya tanker truck to ensure that water needs are met.

Customers of 2A1 and 2A2 who face water supply disruptions during a certain period are able to report their condition through the PAM JAYA Contact Center (1500-223). After being verified, compensation will be given on the following month's bill. The program can be used maximally once per month.