Acting Jakarta Governor Basuki Tjahaja Purnama’s breakthrough to improve the work ethic of his subordinates and increase the quality of public services given to the residents still not resulting yet. This can be seen from many civil servants being indiscipline during working hours.

Services are still running, everybody has their own tasks. For residents’ documents handling, it has been taken care of by each staff

One example occurred in Tambora Sub-District office, West Jakarta, Tuesday (6/17). Even though the office’s wall clock showed 10.30 AM, many officers’ rooms were still empty. Not only that, the sub-district head as well as his deputy and secretary were even not in place. As a result, some residents who wanted to process documents became hampered because of minimum amount officers in the office.

From beritajakarta.com observations, there were only four officers on the second floor of the office. Two of them worked in sub-district secretary service room, while two others were in the treasurer’s room. Other rooms were empty with only piles of documents and turned off computers.

However, Head of Tambora Sub-District Finance Sub-Section, Ikeu Wianti, denied that the low amount of officers’ presence hampered the services given to the residents. According to her, even though there were only few officers came to the office, the activity of resident’s administration services run normally.

“ Services are still running, everybody has their own tasks. For residents’ documents handling, it has been taken care of by each staff ,” she stated.

Moreover, Wianti explained that Tambora Sub-District Head was out of office to monitor several urban villages and borders between West Jakarta and North Jakarta.

Meanwhile, when beritajakarta.com tried to contact Head of Tambora Sub District, Yunus Burhan, his mobile phone was not active and the short message sent was not replied.